Support

Restore a purchase

Open Orbin, tap Restore at the top of the purchase screen, and sign in with the Apple Account you used to buy. Your plan returns on its own.

Cancel a subscription

Open Settings on your iPhone, tap your name, tap Subscriptions, choose Orbin, then Cancel Subscription. Cancel at least 24 hours before your trial or period ends to avoid the next charge.

Blocking isn’t working

• Check that Screen Time access is on for Orbin in Settings › Screen Time.
• Make sure Screen Time itself is turned on for your iPhone.
• Open Orbin once after a restart so it can restore your session.
• Reopen the app picker and confirm your apps are still selected.

I’m locked out of an app

In Locked mode the session runs until the timer ends. You can use the emergency exit once a month. If you need every block gone right now, turn off Orbin’s Screen Time access in Settings, or delete the app.

Delete my data

Deleting Orbin removes the data stored on your device. To remove scheduled-session data tied to your device, email us from the address you’d like us to reply to.